Frequently Asked Questions

Can you deliver out of town?

Yes we deliver out of town! In fact, we deliver world-wide. Call us for more information.

Do you deliver to hospitals and nursing homes?

Yes, we do. However, some hospitals do not allow flowers or plants, so you should check before you are planning to send flowers, or give us the room number and a phone number and we can check for you.

Where do I park when I pick up my flowers?

We have free on-street parking right in front of our store, so it’s easy to stop in on your way home. How many downtown flower shops can offer you that?

How do you ship and deliver my flowers?

In Calgary and surrounding area, we use a floral delivery company that delivers right to your home or business.

How long will my flowers last?

Depending upon the variety, they should last at least 7 days.

What can I do to make my flowers last longer?

Changing the water frequently, keeping them out of direct sunlight, and maintaining a cool environment, will help to keep your flowers lasting up to 2 weeks.

What is your return policy?

We guarantee all of our plants and flowers for 72 hours. If your plant or flower passes away within 72 hours, please return them to the shop and we will gladly exchange them. or offer an in-store credit

Information on our product standards

Why buy Roses from us?

Roses come from many growers around the world. Most of our roses come from South America which is known for its high growing standards. Roses are sold in graded lots with number 8 being the highest. Pushing Petals only buys this grade. Roses found in grocery stores are usually Grade 5 or lower and this is why they last just a few days. we sell only premium, organic roses!

What happens to a rose from the moment it is picked?

Most roses are picked 4-5 days before we get them. They are dry-packed and put in coolers. Before they arrive at our shop we have to disinfect everything. This means the walls, ceiling and floor of our cooler, as well as all of the containers that hold them. Roses and other flowers are very sensitive to bacteria so everything has to be very clean.
As soon as they arrive they are cut and immediately put into a special hydrating solution for 1 hour. Then their guard petals are removed as well as all of the excess foliage and thorns, re-cut and put into another feeding solution. After 2-3 hours they are ready for the cooler and then sold.
All of this work is hand done so that we can offer you the best quality possible. Under the right conditions, our roses last 8-10 days